Terms & Conditions

About us

This website is operated by [LEGAL ENTITY NAME] ("we", "us"), trading as COLOMÍA. Registered in [COUNTRY], company number [NUMBER], VAT number [NUMBER]. Registered address: [ADDRESS]. Email: [EMAIL].

Pre-launch status

This website is currently a pre-launch showcase. No products are offered for sale, no prices are binding and no contract of sale is formed through this website until checkout is activated and these terms are finalised.

Using the website

You may browse, save items to your bag or wishlist and submit enquiries. You may not copy our content, imagery or brand without permission, use the site unlawfully, or attempt to interfere with its operation.

Products and descriptions

We take care to describe products accurately, including origin, ingredients and materials. Handmade items vary naturally; photographs are indicative unless stated as the exact piece. Cosmetics are sold with a designated Responsible Person; food with full labelling, as required by law.

Orders and contract (once trading)

[An order is an offer to buy. A contract is formed when we send a dispatch confirmation. We may refuse or cancel orders where stock is unavailable, pricing is incorrect, or payment fails.]

Prices and payment

Prices are shown in GBP or EUR as selected. [State whether prices include VAT per market.] Payment is processed by [PROVIDER]; we do not store card details.

Delivery, cancellation and returns

See the Shipping & Delivery and Returns & Refunds pages, which form part of these terms.

Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited by law. We are not liable for losses that were not foreseeable, or for business losses.

Intellectual property

The COLOMÍA name, logo, text and photography are owned by or licensed to us. Indigenous and traditional designs remain the cultural property of their communities.

Governing law

[England and Wales for UK consumers; the consumer's country of residence for EU consumers where mandatory law requires.] Nothing affects your statutory rights.

Highlighted text in [brackets] marks details that must be completed and reviewed by a legal adviser before this policy takes effect.